(415) 890-6213 [email protected] | HelpDesk

Solutions

Industries

  • Telecommunications

    Manage installation and maintenance of communication networks.

  • Utilities

    Oversee maintenance and repair of infrastructure like water, gas, and electricity with ease.

  • Healthcare

    Coordinate equipment maintenance and medical service delivery.

  • Manufacturing

    Manage equipment servicing, maintenance, and repair in production environments.

  • Construction

    Schedule and track field teams for project management and maintenance.

  • Transportation and Logistics

    Ensure timely delivery and maintenance of vehicles and equipment.

  • HVAC

    Manage installations and repairs of heating, ventilation, and air conditione systems.

  • Pest Control

    Schedule and manage service visits for pest management.

  • IT Services

    Coordinate support and maintenance for hardware and software installations.

  • Home Services

    Manage various home repair and maintenance services, from plumb to electrical work.

Roles

  • Dispatcher

    See real-time technician availability & assign tasks efficiently and minimize response times.

  • Service Manager

    Generate performance reports & analyze technician productivity and identify areas for improvement.

  • Customer Support Representative

    Access customer service history & provide informed and personalized support during inquiries.

  • Scheduler

    Receive automated alerts for upcoming service appointments & ensure all resources are prepared and on time.

  • Back Office Administrator

    Manage inventory levels in real-time & avoid stockouts and ensure technicians have necessary parts for repairs.

  • Finance Officer

    Automate invoicing and payment processes & improve cash flow and reduce manual errors in billing.

Utilities

Oversee maintenance and repair of infrastructure like water, gas, and electricity with ease.