(415) 890-6213 [email protected] | HelpDesk

Solutions

Industries

  • Telecommunications

    Manage installation and maintenance of communication networks.

  • Utilities

    Oversee maintenance and repair of infrastructure like water, gas, and electricity with ease.

  • Healthcare

    Coordinate equipment maintenance and medical service delivery.

  • Manufacturing

    Manage equipment servicing, maintenance, and repair in production environments.

  • Construction

    Schedule and track field teams for project management and maintenance.

  • Transportation and Logistics

    Ensure timely delivery and maintenance of vehicles and equipment.

  • HVAC

    Manage installations and repairs of heating, ventilation, and air conditione systems.

  • Pest Control

    Schedule and manage service visits for pest management.

  • IT Services

    Coordinate support and maintenance for hardware and software installations.

  • Home Services

    Manage various home repair and maintenance services, from plumb to electrical work.

Roles

  • Dispatcher

    See real-time technician availability & assign tasks efficiently and minimize response times.

  • Service Manager

    Generate performance reports & analyze technician productivity and identify areas for improvement.

  • Customer Support Representative

    Access customer service history & provide informed and personalized support during inquiries.

  • Scheduler

    Receive automated alerts for upcoming service appointments & ensure all resources are prepared and on time.

  • Back Office Administrator

    Manage inventory levels in real-time & avoid stockouts and ensure technicians have necessary parts for repairs.

  • Finance Officer

    Automate invoicing and payment processes & improve cash flow and reduce manual errors in billing.

Terms of Service for FieldGenix Field Sales Software

Last Updated: 11th Sep 2024

1. Acceptance of Terms

By accessing or using the FieldGenix field sales software (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.

2. Description of Service

FieldGenix provides a field sales management software solution hosted on Amazon Web Services (AWS). The Service is designed to help businesses manage their field sales operations more effectively.

3. User Accounts

3.1. You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account and password.

3.2. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

4. Subscription and Payments

4.1. The Service is provided on a subscription basis. You agree to pay the fees associated with your chosen subscription plan.

4.2. Subscriptions will automatically renew unless cancelled at least 30 days before the renewal date.

4.3. We reserve the right to change our prices upon notice. Price changes will take effect at the next subscription renewal date.

5. User Content

5.1. You retain all rights to any content you submit, post or display on or through the Service ("User Content").

5.2. By submitting User Content, you grant FieldGenix a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute such content for the purpose of providing the Service.

6. Acceptable Use

You agree not to:

6.1. Use the Service for any illegal purpose or in violation of any local, state, national, or international law.

6.2. Violate or encourage others to violate the rights of third parties, including intellectual property rights.

6.3. Attempt to gain unauthorized access to the Service or its related systems or networks.

6.4. Transmit any viruses, malware, or other types of malicious software.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by FieldGenix and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

8. Termination

8.1. We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason.

8.2. Upon termination, your right to use the Service will immediately cease.

9. Limitation of Liability

In no event shall FieldGenix be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

10. Disclaimer

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. FieldGenix does not warrant that the Service will be uninterrupted, timely, secure, or error-free.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of California, United States, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

13. Contact Us

If you have any questions about these Terms, please contact us at:

By using our Service, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.